While our overall experience with VIVA Safaris and the Tremisana Lodge was good, there clearly were significant problems with organization that detracted from the experience. Staff were confused about our package, our room arrangements, and our activities each day. Two of the guides we had -- Brett and Bongani -- were excellent. Others were simply OK and this affected our viewing opportunities at Kruger. However, we did see quite a few animals at the game reserve and Kruger. If VIVA Safaris can resolve some of their organizational and communication problems, guests' experience will be greatly enhanced.
Wendy (USA)